Frequently Asked Questions
Your guide to a seamless beauty shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.
What is your return policy for beauty products?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase. Please contact our support team to initiate a return label.
Are TO SUMMER SHOP products cruelty-free?
Yes, we are committed to ethical beauty. All products sold on our platform are 100% cruelty-free and have not been tested on animals.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as modern payment solutions like PayPal, Apple Pay, and Google Pay.
How can I check the status of my shipment?
Once your order is processed, you can track its progress through the 'Track My Order' link in your confirmation email or by logging into your account dashboard on our website.
Do you offer international shipping?
Currently, we ship to the US, Canada, and select European countries. International shipping rates and delivery times vary by location and are calculated at checkout.